Office of Student Accounts

访问 这种形式 to access the Student Financial Responsibility and Contact Consent Form

To access more information about FERPA, visit 线上博彩平台排名’s Academic Records page.

学生退款豁免 is available for eligible students

2023年秋季
Bills available: 6/15/2023
Tuition/Payment Agreement Due: 7/14/2023

2023冬季临时
Bills available: 11/6/2023
Tuition/Payment Agreement Due: 12/1/2023

2024年春季
Bills available: 11/22/2023
Tuition/Payment Agreement Due: 12/8/2023

2024年夏季
Bills available: 4/23/2024
Tuition/Payment Agreement Due: 5/17/2024

2023第一学期
Bills available: 6/15/2023
Tuition/Payment Agreement Due: 7/14/2023

2024第三学期
Bills available: 11/22/2023
Tuition/Payment Agreement Due: 12/8/2023

2024第五学期
Bills available: 5/14/2024
Tuition/Payment Agreement Due: 5/17/2024

2023第一学期
Bills available: 6/5/2023
Tuition/Payment Agreement Due: 6/9/2023

2023第二学期
Bills available: 7/17/2023
Tuition/Payment Agreement Due: 7/21/2023

2023第三学期
Bills available: 8/28/2023
Tuition/Payment Agreement Due: 9/1/2023

2023第四学期
Bills available: 10/9/2023
Tuition/Payment Agreement Due: 10/13/2023

2024第五学期
Bills available: 12/25/2023
Tuition/Payment Agreement Due: 12/29/2023

2024第6学期
可用账单:2/5/2024
Tuition/Payment Agreement Due: 2/9/2024

2024第七学期
Bills available: 3/18/2024
Tuition/Payment Agreement Due: 3/22/3034

2024第八学期
Bills available: 4/29/2024
Tuition/Payment Agreement Due: 5/3/2024

2023年秋季
Add/Drop Last Day 100% Tuition Refund: 8/22/2023
Last Day 50% Tuition Refund: 9/6/2023
Last Day 25% Tuition Refund: 9/28/2023

2023冬季临时
Add/Drop Last Day 100% Tuition Refund: 12/13/2023
Last Day 50% Tuition Refund: 12/18/2023
Last Day 25% Tuition Refund: 12/22/2023

2024年春季
Add/Drop Last Day 100% Tuition Refund: 1/16/2024
Last Day 50% Tuition Refund: 1/30/2024
Last Day 25% Tuition Refund: 2/22/2024

2024年夏季
Add/Drop Last Day 100% Tuition Refund: 6/4/2024
Last Day 50% Tuition Refund: 6/7/2024
Last Day 25% Tuition Refund: 6/19/2024

2023第一学期
Add/Drop Last Day 100% Tuition Refund: 8/22/2023
Last Day 50% Tuition Refund: 8/25/2023
Last Day 25% Tuition Refund: 9/4/2023

2023第二学期
Add/Drop Last Day 100% Tuition Refund: 10/18/2023
Last Day 50% Tuition Refund: 10/23/2023
Last Day 25% Tuition Refund: 11/2/2023

2024第三学期
Add/Drop Last Day 100% Tuition Refund: 1/16/2024
Last Day 50% Tuition Refund: 1/18/2024
Last Day 25% Tuition Refund: 1/29/2024

2024第四学期
Add/Drop Last Day 100% Tuition Refund: 3/18/2024
Last Day 50% Tuition Refund: 3/21/2024
Last Day 25% Tuition Refund: 4/1/2024

2024第五学期
Add/Drop Last Day 100% Tuition Refund: 6/4/2024
Last Day 50% Tuition Refund: 6/7/2024
Last Day 25% Tuition Refund: 6/19/2024

There are three options for contacting student accounts:

电子邮件: student_accounts@科克.edu
电话:(843)383-8003
In-person: Located on the second floor of the Student Union Building, right next to the Financial Aid offices

It is a federal regulation (FERPA) that we must have written permission from the student to speak with anyone else regarding their student account. 学生可以填写上面链接的表格，然后直接交给学术记录办公室(OAR)。 (注册) 存档.

If your student has not yet filled out the required FERPA form, 我们很乐意提供与您的问题有关的大学政策的一般信息, 但是，法律不允许我们发布有关学生或其帐户的任何具体信息.

• Loans, grants, and scholarships? 
  • Financial Aid Office / Second floor of the Student Union Building / Financial_Aid@科克.edu or (843) 383-8055
• 工作研究?
  • To verify eligibility: Financial Aid Office
  • For placement once eligible: Career 服务, Interim Caroline Fulghum / Located on the bottom floor on the 图书馆 /  cfulghum@科克.edu / (843) 857-4131 
  • 有关直接向学生付款的问题:人力资源部/财务大楼503 E. 卡/ humanresources@科克.edu / (843) 383-8058 
  • Payments applied to a Student’s Account see Student Accounts.
• Scheduled classes and pre-requisite requirements?
  • Please see your faculty advisor, student success coach, or you may speak directly with OAR.
• Housing and Meal Plan Options? Approval to live off-campus?
  • 住宿生活/ Coker Hall二楼(Linville食堂正上方)335 W College Ave / (843) 383-8360 / residencelife@科克.edu

• 我什么时候能看到账单?
  • Bills will start to generate roughly 2.传统学期(秋季/春季)开课前5个月或学期课程开课前1个月. 您账单的准确性取决于以下线上博彩平台排名的完整性:船级登记, 经济援助包装, and accurate room assignments and meal plans for on-campus dorm students. If your bill seems incorrect, please check those sections to make sure you are fully registered, you have completed all your Financial Aid documents such as FAFSA, and your residential life information is correct.

• 我的帐单会改变吗??
  • 由于学生账户办公室以外的各种因素，账单可能会发生变化，例如注册的变化(退课/加课/候补名单)。, changes in dorm or meal plans, purchases in the bookstore, or changes in a student’s eligible Financial Aid. The Student Accounts office can help a student reSearch changes in their final bill. 

• When is my tuition payment due?
  • As a general rule of thumb, 秋季和春季本科生的学费到期日为开学前一个月，研究生为开学前10天. 

• What if I can’t pay my entire balance by the due date?
  • We understand that a payment-in-full is not generally an easy task for most families. 到期日只是我们要求您全额支付账单或约定付款安排的日期. 请尽快与学生会计办公室联系，让我们知道任何即将获得的奖学金, 529年计划, 弗吉尼亚州的好处, or employer reimbursement plans. If you still have a balance, 我们很乐意与您合作建立一个每月付款计划，以便在整个学期中更容易管理付款. 
• 我怎么看账单?
• • Each student’s bill is available via CobraStop under Student Finance -> Account Summary -> Semester.
• What are my payment options?
• • • ACH or Credit/Debit Card via Touchnet located in CobraStop (Student Finance-> Make a Payment
    • Check or Cash in person at the Student Accounts Office. 请将支票抬头注明线上博彩平台排名，并注明学生姓名和身份证号.
    • Checks may also be mailed to: 线上博彩平台排名, Attn: Student Accounts, 300 E. College Ave, 哈茨维尔，南卡罗来纳州29550

• • • Please do not place cash in the mail
• How do I set up a payment plan?
• • 线上博彩平台排名使用第三方服务PayMyTuition，为5和4分期付款计划(秋季学期- 7月/ 8月/ 9月/ 10月/ 11月)提供服务, Spring Semester- December/January/February/March/April). There is a $35 set-up fee to enroll in a plan, and your first payment is due at the time of enrollment.
  • 开始吧, 登录CobraStop，在侧边栏导航到“PayMyTuition(支付计划+国际支付)”。.  All payments for payments plans must be made through this service.

• 我有一个529计划/外部奖学金/职业康复/职场学费匹配，Coker还没有收到. 我该怎么办??
  • 请通过电子邮件联系学生账户，让我们知道哪个第三方将向Coker付款，以及是否有第三方要求我们提供的具体说明. 

• I paid my bill in full, but now it says I have a bookstore charge. 这是怎么来的??
  • 许多学生利用他们的经济援助资金直接从书店或直接从BNC购买书籍和用品. There may be processing delays for these charges to appear in your Student Account, 这可能会导致在您的退款日期之后或在您的帐户余额为零之后进行收费.

• I dropped a class but my balance went up. 这是怎么发生的?
  • 联邦和州财政援助以及许多奖学金都要求学生达到特定的资格才能获得100%的援助, such as maintaining full time status at least at 12 hours a semester. If you have dropped below this threshold as a full time undergraduate student, you may only qualify for partial Financial Aid or none at all. Please contact the Financial Aid department for the requirements of your aid.

• What do I do if I think my bill is wrong?
  • If you believe your final bill to be incorrect, please review it first for accuracy. Ensure all your classes are listed, room and meal plan charges are correct, and all expected Financial Aid is displayed at the bottom. If those are all accurate and you still have questions, 请联系学生会计部，以便我们帮助您进一步调查. If you are missing any of the mentioned items, please see the section above for “Who do I contact for questions about… “

• I have an overage on my account. When will I receive my refund?
  • 退款过程可能需要长达14天的时间，从你的经济援助被张贴到你的账户(不只是等待)，以完全处理回学生. Posting is based on a variety of factors such as type of aid and student status, and may vary from student to student. 

• What are my options for receiving my refund?
  • 线上博彩平台排名利用一个名为Paymerang的第三方来处理大部分的付款. 学生将以电子支票的形式收到Paymerang的第一笔付款，如果愿意，学生可以选择以ACH的形式收到未来的付款. 也, if you anticipate an overage and would like to apply it to a future semester instead, please fill out the form above. 

• My overage is from my Parent Plus loan, will I get the refund or will it go to my parents?
  • When accepting a Parent Plus loan, 家长将表明他们是否希望任何超额直接回到他们或他们的学生. We must legally abide by the parent’s preference. 

• Can I use my overage to pay for next semester? Can I use it to pay for last semester?
  • You may indicate using the 形式 that you would like the university to apply your overage to the next semester, 然而，联邦指导方针禁止大学将当前超过200美元的费用用于过去的学期. 一旦你收到退款，你可以用这些资金来支付过去的余额，但这不是一个由大学发起的过程.

• I am anticipating a refund, but it hasn’t been posted to my account and I am having a financial emergency. 我该怎么办??
  • If you are in this situation, please contact Student Accounts. 符合某些标准的学生可以获得小额紧急贷款，我们很乐意讨论选择.

• I have a Business Office hold on my account. 这是什么意思??
  • 商务办公室在你的账户上的保留意味着有一笔过期的余额尚未解决. Once your balance is brought to zero, please contact Student Accounts to let us know and we will be happy to 删除 the hold.

• If I don’t pay my bill will my account be sent to collections?
  • 是的. If you have not made alternative arrangements with the Student Accounts office, balances that are past due over 180 days may be sent to our collections agency Williams & 糊弄解决方案. 

• I need my transcript, but have an outstanding balance. Can I set up a payment plan?
  • If your account is past due, you may obtain an unofficial transcript via CobraStop. However, official transcripts may only be sent for accounts that are in good standing. Former students may set up an internal payment plan for a past balance, but the hold will not be released to another institution until the payments are completed. 对于那些为了就业目的需要成绩单的人，以及某些州的法律禁止扣留成绩单的居民，可能会有某些例外.

• I did not receive a 1098-T in the mail. 我如何访问它?
  • Recent and current students may access all years of their 1098-T history with Coker via CobraStop > Financial 信息rmation > Tax 信息rmation
  • 如果你需要过去的1098-T, you may contact Student Accounts in person and we can print a copy for your needs. We hesitate to send tax information via email for security purposes. 

• My accountant has a question about my 1098-T form, will you answer their questions?
  • Without FERPA consent, we can only answer general information questions. Either the FERPA form must be submitted, or the student must be present with the accountant to give consent and answer questions. 

• I withdrew from my classes. Why do I still have a balance?
  • 对于从大学退学的人来说，有几个因素可能会导致未偿余额, and most of them are due to timing. 例如, if a dorm student withdraws after classes start but before the Add/Drop deadline, 他们不收取任何学费，但可能会按比例收取食宿费. If a student withdraws after the initial 添加/drop period has ended, 有一段时间，他们将退还50%的学费，然后将下降到25%的退款. Please see the Add/Drop rate tables above for more information. 关于退费日期政策和退款的更多信息可以在Coker 's找到 学术目录.